21 May 2025

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What Is Courtesy Bias and Why It’s Killing Your Marketing Data

In marketing and consumer research, getting accurate feedback is crucial, but courtesy bias can often get in the way. This subtle yet significant form of social desirability bias causes people to exaggerate their positive experiences and hold back on criticism, particularly when there are power dynamics at play or when they want to be polite. […]

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What Is Cognitive Dissonance? 7 Signs, Real Examples, and How to Reduce It in Marketing

Have you ever felt a twinge of regret after making a purchase that seemed right at the time? That uneasy feeling is called cognitive dissonance, a crucial psychological concept every marketer should grasp. In today’s crowded digital marketplace, it’s vital to understand cognitive dissonance, how it arises, how to minimise it, and its impact on

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