June 2025

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What Is the Experience Economy? A Marketer’s Guide to Consumer Engagement

In today’s crowded market, where products are easily copied and services quickly become interchangeable, the real battleground for customer loyalty has shifted to something more intangible yet compelling: the experience. The so-called Experience Economy encourages marketers to stop just selling what a product is, and instead focus on what it means, emotionally, socially, and psychologically. […]

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Mastering Emotional Marketing: How to Create Campaigns That Connect and Convert

Key Takeaway: What Is Emotional Marketing? Emotional marketing is all about creating genuine connections with consumers by tapping into feelings such as joy, nostalgia, fear, empathy, and trust. Harvard Business School professor Gerald Zaltman highlights that a staggering 95% of purchasing decisions are made in the subconscious, primarily driven by emotions rather than logic. From

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How Nostalgia Marketing Builds Brand Loyalty and Emotional Impact

Why are brands bringing back flip phones, retro logos, and 90s cartoons? It’s all part of nostalgia marketing, a clever strategy that taps into fond memories from the past to create emotional connections, increase engagement, and boost sales. In this article, you’ll discover what nostalgia marketing is, why it resonates so well, and how brands,

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Cognitive Bias in Consumer Behaviour: 13 Psychology Traps That Influence Your Shopping Decisions

Cognitive bias in consumer behaviour helps us understand why folks sometimes make impulsive buys or feel regret over their shopping choices. These mental shortcuts influence how we view brands, weigh up options, and ultimately make purchases, often without even realising it. This article explores how cognitive biases shape our day-to-day buying decisions, featuring real-life examples

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Cognitive Bias in Marketing: 11 Powerful Examples & Practical Strategies

Why do some brands win loyalty while others get ignored? It often comes down to how well marketers use cognitive bias, the subtle mental shortcuts shaping every buying decision. In this guide, you’ll learn what cognitive biases are, why they matter, and exactly how to apply them to boost your marketing impact. What Are Cognitive

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How the Availability Heuristic Shapes Marketing, and How to Use It

Key Takeaways: What Is the Availability Heuristic? The availability heuristic is a mental shortcut that we all use to make decisions quickly and efficiently. Instead of going into a detailed analysis, we often rely on the information that’s easiest to remember, things that are vivid, recent, or evoke strong emotions. This concept was introduced by

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What Is Decision Fatigue? How It Impacts Consumer Behaviour and Marketing

Have you ever found yourself feeling rather overwhelmed by a lengthy menu or perhaps made an impulsive online purchase to get it over with? That’s what we call decision fatigue, a mental strain that can impact how we shop, click, and ultimately convert. In the digital age, grasping this psychological phenomenon enables marketers to enhance

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What Is the Framing Effect? How Marketers Use It to Influence Consumer Decisions

Key Takeaways: What is the Framing Effect? The framing effect is a psychological phenomenon where our decisions can be swayed simply by the way information is presented. It’s not just about the content itself; it’s all about how it’s delivered. Although both perspectives highlight the same reality, the emotional and cognitive reactions can vary significantly.

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What Does FOMO Mean in Marketing? Psychology, Examples, and Proven Strategies

Key Takeaways: What is FOMO? FOMO, or Fear of Missing Out, refers to that gnawing feeling we get when we suspect that others are having fantastic experiences while we’re left out. This term took off in the early 2000s, but it was first introduced by marketing strategist Dr. Dan Herman in 1996. The Psychology Behind

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Focusing Effect: The Hidden Bias Influencing Your Decisions (And How Marketers Use It)

Key Takeaways: What is the Focusing Effect? The focusing effect is a cognitive bias that occurs when people place too much emphasis on a single aspect of an event or situation, often at the expense of other important factors. This can lead to an inflated perception of the significance of the thing they’re concentrating on,

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