What Is Customer Churn? Proven Strategies to Reduce Churn Rate
Customer churn, sometimes known as customer attrition, is the rate at which customers cease doing business with a company. For marketers and business leaders, understanding why this happens and how to lower the churn rate is crucial for fostering sustainable growth and profitability. In this article, we’ll explore what customer churn means, the psychology behind […]
What Is Customer Churn? Proven Strategies to Reduce Churn Rate Read More »